Privacy Policy
CaloriSnap by WizeAI Labs
Last updated: December 6, 2025
1. Information We Collect
CaloriSnap collects the following information:
- Account information: Email, username, and password when you register
- Food photos: Images you take to analyze calories
- Nutrition data: Information about calories and nutrients from your meals
- Location: To determine your timezone and automatically categorize meals
- Usage data: How you use the application to improve our services
2. How We Use Your Information
We use your information to:
- Provide calorie and nutrition analysis
- Improve the accuracy of our food recognition algorithms
- Personalize your experience in the application
- Send notifications about your nutritional progress
- Provide customer support
3. Information Sharing
We do not sell your personal information to third parties.
We may share your information only in these cases:
- With your explicit consent
- To comply with legal obligations
- With service providers who help us operate the application (such as AI image analysis)
4. Data Security
We implement technical and organizational security measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Restricted access to personal information
- Regular security monitoring
- Secure storage on protected servers
5. Your Rights
You have the right to:
- Access: Access your personal information
- Correction: Correct inaccurate information
- Deletion: Request deletion of your data
- Portability: Export your data in a structured format
- Withdrawal: Withdraw your consent at any time
- Objection: Object to the processing of your data
To exercise these rights, contact us at: privacy@wizeailabs.com
6. Data Retention
We retain your personal information as long as you maintain an active account or as needed to provide our services. You can request account deletion at any time.
When you delete your account, we will delete your personal data within 30 days, except for information we must retain by law.
7. Cookies and Similar Technologies
CaloriSnap uses local storage technologies to:
- Keep your session active
- Remember your preferences
- Improve application performance
- Analyze application usage
We do not use advertising cookies or third-party tracking.
8. Changes to This Policy
We may update this privacy policy occasionally. We will notify you of significant changes through:
- In-app notification
- Email to your registered address
- Update of the "Last updated" date
We recommend reviewing this policy regularly.
9. Children's Privacy
CaloriSnap is not intended for children under 13 years of age. We do not intentionally collect personal information from children under 13.
If we discover that we have collected data from a child under 13, we will delete that information immediately.
If you are a parent or guardian and believe your child has provided us with personal information, contact us at: privacy@wizeailabs.com
10. International Data Transfers
Your data may be transferred and processed in countries outside your country of residence. We ensure that these transfers comply with applicable data protection laws, including GDPR.
11. Contact Information
If you have questions or concerns about this Privacy Policy, contact us:
- Privacy email: privacy@wizeailabs.com
- Support: support@wizeailabs.com
- Company: WizeAI Labs
- Website: https://wizeailabs.com